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Crashed...HELP!!!

Posted: Mon May 27, 2013 10:43 pm
by CrossroadsReb
Was doing a simple search on Google, clicked on one of the links, and about 10 browser phase pop up in about 3 seconds...then my screen goes completely white. Tried cntrl/alt/delete to look at Task Manager...won't let me access task manager. Cut off computer to try safe mode...only allow safe mode with command prompts. I'm not knowledgeable enough to use this. Logged on multiple times and only get white screen. Desperately need help...

Re: Crashed...HELP!!!

Posted: Wed May 29, 2013 4:24 am
by RushB
In safe mode run command prompt, type in sfc /scannow snd let it run.

Next one is chkdsk /r then reboot.

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